Is EngageRocket difficult to set up?

You can roll out a survey programme within minutes of creating an account, with an updated employee list and using our scientifically validated questions. It only takes slightly longer if you wish to customise your own questions. No software engineer or data scientist needed, we designed EngageRocket for anyone.


Can I get invoiced?

Of course! Simply contact our team at hello@engagerocket.co to get that set up!


How are EngageRocket's questions built?

At EngageRocket, we’re picky about the validity and relevance of our questions. They are based on a global academic review of published literature to establish conceptual drivers. We then tested the questions in multiple rounds across industry and demographic groups. Qualitative tests were done to ensure relevance and understanding in the Asian context, before narrowing the list further quantitatively. The remaining questions are not only easily understood, they’re also reliable indicators of each driver – letting you action plan with confidence. 


What will I be asking my employees?

Our recommended survey frequency is weekly. For the Employee Engagement Module, there are 27 standard validated questions, completing a cycle covering all questions over four weeks. You may also create your own custom questions – both closed-ended (on a 5-point scale) and open-ended. 

Don't want a weekly frequency? No problem. You can also set it to monthly or quarterly. On top of that, we also offer the flexibility of sending one-off surveys. 


How would my results look? Can I share them?

For our Employee Engagement module, every manager will receive results when they have 3 or more respondents reporting to them. We base our survey questions on scientific drivers, e.g. our Engagement module carries 10 key drivers.

You can also review responses to the open-ended question and see your highest and lowest scoring drivers with recommendations. To share, just export the data and print, or save as a PDF.


Do managers see the same information as the administrator?

Managers and project administrator see EngageRocket in two different ways. The project administrator (usually the one who signs up with EngageRocket for the organization) has access to all info and can manage employees. Whereas, managers can see their direct team’s information and results.


How can I use EngageRocket while going through organisational change?

Real-time data on the pulse of your organisation allows you to navigate change with far greater precision. Instantly gauge the impact of your communication strategies on team morale, and take decisive action at the right time to steer your team through challenging times. 


Can't find answers?

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