tanglinclub

How Tanglin Club enables their multi-generation workforce to thrive by continuous listening

Tanglin Club Dining Staff (1)

 

From Tanglin Club's case, you will learn about:

 ✓ Overcoming challenges in the service industry through digital transformation

 ✓ Building a culture that enables individuals to thrive in the best possible way

 ✓ Aligning work culture among different cohorts within the organization

 ✓ Enabling a people-centric culture with EngageRocket’s BELONG and GROW

 
tanglinclub
Region: 

Singapore

Objectives:

Provide better employee experience for a multi-generation workforce

 

Solution:

BELONG: Employee Lifecycle Surveys
GROW: 360 Feedback Review


Results: 
  • eNPS score of 3.95 - higher than the benchmark of 3.87 in the service industry

Read the case study

What Tanglin Club said about EngageRocket

"We pride ourselves in having a diverse workforce and EngageRocket helped us in shaping our culture for the better. The platform is easy to use, set up, and deploy. The insights we gained from collecting employees’ feedback are valuable for us in determining the right actions to take."

David Brightling Tanglin Club

Mr David Brightling, General Manager at Tanglin Club

About EngageRocket's BELONG: Employee Lifecycle Surveys

EngageRocket’s BELONG
Employee Lifecycle Surveys

  • Question Library: Ask research-backed questions & get feedback for on-boarding, engagement, etc
  • Confidentiality: Encourage communication without compromising employee's confidentiality.
  • Build multi-language surveys in one click.
  • Measure program efficiency and analyse the returns on your people initiatives

About EngageRocket's GROW: 360 feedback review

EngageRocket’s GROW
360 feedback & peer evaluations

  • Flexible setup: customise questions, rater groups, selection methods, communication and reminders.

  • Large validated competency and question banks

  • Data-driven learning needs analysis

  • Action planner: Set goals, targets, tasks and reminders to encourage personal mastery

  • Follow through closely and monitor progress

 

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EngageRocket is an employee engagement and performance management platform that helps businesses build engaged teams, empowered managers, and elite organizations. Trusted by the top companies in 18 countries and spanning 20 diverse industries—including Sephora, Toyota, Nikon, CGS-CIMB, and Epson—EngageRocket provides continuous listening and real-time analytics to support impactful management action.

 

 

 

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